Thursday, October 10, 2019

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Job Description:
Hi,

Greetings from the VeCrear Technologies Private Limited.
We have an urgent opening for the role  - Account Manager

Role description : -

Liaison between Customer and delivery team for all project/program deliveries
Drive people, process, and technology initiatives to optimize the Customer Support experience end-to-end and ensure high quality delivers on time
Deliver product/program quality improvements based on Customer feedback and core Customer Service performance measurements
Support Sales & BD teams in growing the account and increasing profitability(Apply to Private Jobs)

Responsibilities : -
Define, prioritize and plan the Projects that will need to be implemented, gaining alignment with all appropriate levels
Schedule and secure the resources and manage cross functional teams to deliver to these projects
Monitor the Projects overall progress: anticipating risks, resolving issues and initiating corrective action as appropriate
Understand and effectively unblock technical/process/people related issues that may lead to delay or quality issues in projects
Identify and manage stakeholder groups, and provide regular operational metrics and business reports to those groups
Expert in building and establishing relationships across all levels both within and external to the organization.
Ability to influence and manage both peer-level and senior stakeholders
Decision Making/ Complex Problem Solving- system thinker who proactively gathers the right data from appropriate sources to make the right decisions
Act decisively, promptly and confidently
Excellent communicator both verbally and written with an ability to communicate with all levels in the organization (technical, business, executive).

Qualification -
Degree in engineering
MBA or PGDM

Relevant Experience :

1-2 years or experience as Tech Manager/Program manager in a multi-site product development scenarios

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